Real world businesses with online impact

Customers don't buy in-store or online; they do both. Unify payments operations to get a 360 view on your business and its customers.

Book a DemoExplore Features
People using phones and tablets with overlaid messaging, email, and social engagement icons, representing FaciliPay CRM and marketing.

Unified retail payments, no rip-and-replace

Bring in-store, online and mobile payments together with a single integration to your existing POS. Give shoppers a consistent checkout and your finance team a single source of truth.

OmnichannelPOS IntegrationGift CardsLoyaltySelf ServiceInsights

Omnichannel Payments

Unify in-store, online and mobile payments through a single integration with your existing POS. Give shoppers a consistent checkout experience across every channel — and your finance team a single source of truth.

  • In-store, online & mobile in one stack
  • Single integration to your POS
  • Unified reporting across channels
Festival-goer tapping an RFID wristband on a contactless reader, representing FaciliPay solutions for festivals and events.

POS Integration

Facilipay connects your acquirer to leading retail POS systems with no rip-and-replace. Wake-on-instruction, pre-authorisations and certified integrations remove manual entry and reconciliation errors at the till.

  • Certified POS integrations
  • Eliminate manual entry & errors
  • Works with your existing acquirer
Customer tapping a FaciliPay self-service ordering kiosk to review an order and confirm a purchase.

Gift Cards & Loyalty

Sell branded digital and physical gift cards in-store, online and on social. Reward repeat shoppers with automated digital stamps, points and tier-based offers tied directly to their basket.

  • Sell digital & physical gift cards
  • Automated loyalty rewards
  • Tier-based offers & promotions
Customer making a contactless payment at a workplace café with a loyalty overlay, for business & industry catering.

Self-Service Checkout

Deploy self-checkout kiosks and queue-busting tablets to keep lines moving at peak hours. Reduce staffing pressure without sacrificing the customer experience.

  • Self-checkout kiosks & tablets
  • Reduce queues at peak hours
  • Lower staffing requirements
Friends collecting food at an outdoor venue beside the FaciliPay app menu, representing pre-order and order-ahead.

Insights & Reporting

Identify top spenders, track basket size and SKU performance, and export every report to CSV or your BI tools via the Facilipay API. Turn payments data into merchandising decisions.

  • Top-spender & basket analytics
  • SKU & store performance reports
  • CSV export & API access
FaciliPay gift-card liability report showing outstanding, starting, ending, credited, debited, and expired balances.

Frequently Asked Questions

Frequently Asked Questions
Will Facilipay work with our existing tills and POS?
Yes. Facilipay integrates with the major retail POS systems and connects your existing payments acquirer into them — so you can add mobile payments, loyalty and gift cards with no rip-and-replace of your tills and no switch of acquirer.
Can we run one loyalty programme across all our stores and online?
Yes. A single loyalty wallet works across every store and channel, with points, digital stamps, tiered rewards and personalised offers managed from one dashboard. Businesses using the platform's closed-loop loyalty typically see customers spend around 16% more than the average cash or card shopper.
Do you support digital and physical gift cards and click-and-collect?
Yes. Digital and physical gift cards, branded wallets and click-and-collect ordering are all included and unified under one customer profile — and gift-card buyers typically spend more than the value loaded on the card.
Does it unify in-store, online and app payments?
Yes. Facilipay brings in-store, e-commerce and in-app payments through a single integration, so online and in-store purchases earn the same rewards, feed one customer profile and reconcile in one place instead of across separate systems.
Can we capture customer insights without breaching privacy?
Yes. Customers opt in to your loyalty programme and all data is handled in line with GDPR and PCI-DSS. You get useful trends on behaviour, demographics and purchase history without holding sensitive card data yourself.
Can we scope promotions and bundles by store, region or segment?
Yes. Run promotions globally or target them to specific stores, regions, customer segments or time windows — including product bundles customers buy in advance and redeem later — all from the dashboard.

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

Contact us

Ready to Get Started?

Talk to our team today and discover how Facilipay can transform your business operations.

Book a Demo