Software

Payments

Accept card, mobile & contactless payments with Facilipay's integrated cashless solutions for every environment.

Customer using phone for cashless payment at cafe

Mobile Payment

Take advantage of the digital wallet built into all of our mobile apps. Allow customers to connect their bank card and load funds in an instant, and gain valuable insights into their buying behaviour.

  • Funds load to digital wallet instantly
  • Capture user data from transaction
  • Up to 80% faster than debit cards
Student using mobile payment app

Online Ordering

Reduce customer waiting times and capture more sales with our customisable ordering software. Make it easy for customers to order and pay in-app or online, and receive orders directly to your POS.

  • Capture sales in-app and online
  • All orders pre-paid in advance
  • Available for pick up or delivery
Customer pre-ordering on mobile device

Cashless Vending

Bring your site fully cashless by enabling customers to pay with their access card or mobile app on your vending machines. Our contactless readers are easy to install, and we can retrofit your existing machines in a matter of days.

  • Retrofit your existing machines
  • Connect your existing acquiring
  • Remove cash from all pay points
Cashless vending machine with contactless reader

Unattended Kiosk

Our self-checkout kiosks come in a variety of formats to help you free up resources while capturing more sales. Customers can quickly add items to basket & checkout with their app, without any staff interaction.

  • Scan products or select on-screen
  • Checkout with card or cashless account
  • Free up staff and capture more sales
Self-service kiosk touch and go checkout

Wristband Payment

Where suitable, provide guests with branded RFID wristbands which they can use to make payments throughout your facility. Easy to connect to their mobile wallet and up to 80% faster than cash or card.

  • Make cashless payments with wristband
  • Allow guests to top up or pay as they go
  • Balance & receipt recorded in app
Guest making wristband payment at resort

QR Code Payment

Make your products or services available via a QR code, and simplify the payment process. With a simple scan of your QR code, users can checkout as a guest or log in to an existing account to use any available balance.

  • Display your menu behind a QR code
  • Simple & fast guest checkout experience
  • Redeem offers & use balance at checkout
QR code payment at point of sale

Frequently Asked Questions

Frequently Asked Questions
In which countries do you provide your service?
Facilipay has offices in Dublin, London and New York, and currently serves clients across Europe and North America.
How quickly can your services be implemented?
Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.
Can you provide custom solutions for my project?
Yes — our team of consultants will work closely with you to design a tailored solution and guide you on an ongoing basis.
What type of companies do you work with?
We work with companies of all sizes, from global acquirers to independent retail outlets. Typical clients include workplaces, healthcare, education, hospitality, fitness, recreation, hotels, retail and venues & events.
How does Facilipay's pricing work?
We offer four tiers — Starter, Growth, Professional and Enterprise — with monthly or annual billing. Each tier bundles payments, loyalty, ordering and reporting, and you can compare features side-by-side on our Pricing page. Enterprise pricing is bespoke based on volume and integrations.
Do I have to switch my current payment provider or POS?
No. Facilipay is acquirer-agnostic and integrates with leading enterprise POS systems. Through Facilipay Connect we orchestrate your existing acquiring and POS into a single, certified integration — no rip-and-replace required.
What deployment options are available?
We offer three models: Facilipay Direct (we provide the full stack), Facilipay Connect (we plug into your existing acquirer and POS) and Facilipay Augment (we layer loyalty, ordering and value-added services on top of your current setup).
Which products are included in the platform?
Our software suite covers Payments, Loyalty, Gift Cards, Online & Self-Service Ordering, Marketing & CRM, Ticketing & Access, Insights & Reporting, plus a customer App and Merchant Portal — all unified under one integration.
Do you provide hardware as well as software?
Yes. We supply smart terminals, point-of-sale, self-service kiosks, vending, smart lockers and access control hardware, all certified to work seamlessly with the Facilipay platform.
Is Facilipay secure and compliant?
Yes. All card data is tokenised and encrypted to bank-grade standards, and the platform is built to meet PCI-DSS and regional data-protection requirements (including GDPR). Merchants never see raw card numbers.
Can Facilipay be white-labelled for our brand?
Absolutely. The customer app, ordering interfaces, gift cards and loyalty programmes can all be fully white-labelled with your branding, domain and visual identity.
What support do you offer after go-live?
Every client gets a dedicated implementation manager during onboarding, plus ongoing technical and commercial support from our teams in Dublin, London and New York. SLAs and 24/7 options are available on Professional and Enterprise plans.
Can I see the platform in action before committing?
Yes — request a callback or submit the enquiry form on this page and we'll arrange a tailored demo showing how Facilipay would work for your specific industry and use case.

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

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