Start your 30 day Free Trial

MonthlyAnnuallySave 2 months

The percentage fee applies only when money is loaded through Facilipay or Facilipay provides your online shopfront, i.e. Gift Card sales, Wallet top-ups, Online orders, Bundle purchases. Card payments processed through your POS or your own gateway carry no percentage fee, just a Payment Activity Fee between €0.03 and €0.05. Loyalty transactions such as adding and redeeming stamps, credit, points and discounts have no usage charge.

Core

€25/mo

Per Location

2.7% when funds are loaded via Facilipay

Features:

  • Gift Cards
  • Loyalty
  • Digital Wallet
  • Donations
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Most Popular

Grow

€55/mo

Per Location

2.4% when funds are loaded via Facilipay

Core features plus:

  • Ordering
  • Experiences
  • Bundles
  • POS DirectPayment Activity Fee: €0.05/txn
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Pro

€95/mo

Per Location

2.0% when funds are loaded via Facilipay transactions

Grow features plus:

  • Kiosk - Self Service
  • VIP Support
  • Franchise Compatibility 
  • POS ConnectPayment Activity Fee: €0.04/txn
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Premium

Custom

Per Location

Custom rates apply. Speak to Sales

Pro features plus:

  • Cashless
  • Vending
  • Ticketing
  • Access Control
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Add-Ons

Extend your plan with optional Add-Ons

Bolt on extra capability where you need it — pricing is plan-dependent.

Pay by Link

Add-On

Take payments anywhere with POS, Terminal and Dashboard Payment Links.

  • POS Payment Links
  • Terminal Payment Links
  • Dashboard Payment Links
CoreNo monthly fee · 1.25%
Grow€20/mo · 0.5% (cap €5)
Pro€20/mo · 0.4% (cap €5)
PremiumCustom

Branded App

Add-On

Your own branded mobile app, released to the Apple App Store and Google Play.

  • App Payments
  • Loyalty-linked transactions
  • Online Ordering
One-off build1,300 per app
Annual maintenance150/yr after year 1
AvailabilityAll plans

Managed Service

Add-On

A dedicated specialist optimising rewards, campaigns and channels for measurable results.

  • Rewards & campaign optimisation
  • Online shop hooked to Google & channels (agreed budgets)
  • In-app customer messaging
  • GDPR-compliant, engaged marketing lists
  • Web domains harmonised to your brand
  • Monthly performance report
CoreNot available
Grow / Pro / Premium€350/mo
Service trial€100 one-off

Compare Facilipay Plans & Features

We provide the tools to power your payments, loyalty, and growth. Choose the plan that fits your needs and scale with confidence.

Billed MonthlyBilled Yearly
Feature
Core
€25/mo
2.7% fee
Grow
€55/mo
2.4% fee
Pro
€95/mo
2.0% fee
Premium
Custom
Custom rates apply. Speak to Sales
Gift Cards & Loyalty
Physical Gift Cards
Digital Gift Cards
Stamp Card Loyalty1111
Credit Back Loyalty
Discount Loyalty
Mobile Top-Up
Donations
Marketing & Engagement
GDPR Compliant Marketing Consent
Marketing Campaigns24
Experiences
Membership Roles
Bundles
Online Ordering
Click & Collect
Order to Table
Click & Deliver
POS Direct
Franchise Compatibility 
Kiosk - Self Service
VIP Support
POS Connect
Corporate Solutions
Cashless
Vending
Ticketing
Access Control
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Important Pricing Notes

Please take some time to review the notes below, which detail transaction-based fees and optional add-ons.

PLATFORM FEE

Platform Transaction Fees1

Transaction fees apply only where funds are processed via the Facilipay platform or where Facilipay operates a Merchants Online Shop, including the loading of physical or digital gift cards, mobile wallet loading, online orders, digital experiences, bundle purchases or ticket purchases. No transaction fee applies to POS Direct & Connect, Loyalty, campaign or donation related activity or redemptions.

OPTIONAL ADD-ON

Managed Service

Hand growth marketing to a Facilipay specialist. We optimise your rewards and campaigns for measurable results, connect your online shop to Google and other channels within agreed budgets, message customers in-app and build GDPR-compliant, engaged marketing lists for your business. We also harmonise your web domains to your own brand and deliver a monthly performance report. Available on Grow, Pro and Premium Plans at €350/month. A €100 one-off service trial is available so merchants can sample the results before committing.

ECOMMERCE FEE

Online Gateway Fee2

Facilipay never holds customer funds, and will always route online payments to your merchant bank account, by connecting your preferred payment gateway (e.g. Stripe, Cybersource, Authipay, etc). Gateway connection incurs a €0.08/txn fee per transaction. Usage applies to all web based sales channels including digital gift card sales, experiences, online ordering and other prepaid services.

PAYMENT ACTIVITY FEE

POS Direct/Connect Activity Fee3

POS Direct provides a full Facilipay POS with integrated value-added software, on standalone terminals (Grow Plan+). POS Connect is our middleware solution that integrates your existing POS systems to your payment terminals, allowing seamless reconciliation, and the same value-added software (Pro Plan+). For either solution, a Payment Activity Fee applies to each payment activity: including sales, refunds, redemptions, card tokenization, authorisations, top-up authorisations, authorisation releases and voids as defined in our Terms. Payment Activity Fees starting at €0.05 on our Grow Plan and €0.04 on our Pro Plan.

OPTIONAL ADD-ON

Pay by Link

Pay by Link lets you collect payments without a checkout — generate and send a secure link from your POS (POS Payment Links), directly from a payment terminal (Terminal Payment Links), or from the Facilipay Dashboard (Dashboard Payment Links). On the Core Plan: no monthly fee, with a 1.25% per-transaction fee. On the Grow Plan: €20/month plus a 0.5% per-transaction fee capped at €5. On the Pro Plan: €20/month plus a 0.4% per-transaction fee capped at €5. Included on the Premium Plan — speak to Sales for tailored terms. All Pay by Link transactions are also subject to the eCommerce Gateway Fee.

OPTIONAL ADD-ON

Branded Mobile App

Facilipay offers the option to build, release and maintain a branded mobile application for your business on iOS and Android platforms, for use with our software. This is available at a flat rate of €1300 with an annual maintenance fee of €150. Alternatively, select a 12-month payment plan of €99, with a €450 deposit. A monthly maintenance fee of €15 applies after the initial 12 month period.

Note: All Facilipay fees and charges are exclusive of applicable taxes and any merchant acquiring or banking fees. Invoices are issued monthly in arrears based on the previous month's usage.

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