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The percentage fee applies only when money is loaded through Facilipay or Facilipay provides your online shopfront, i.e. Gift Card sales, Wallet top-ups, Online orders, Bundle purchases. Card payments processed through your POS or your own gateway carry no percentage fee, just a Payment Activity Fee between €0.03 and €0.05. Loyalty transactions such as adding and redeeming stamps, credit, points and discounts have no usage charge.
Core
Per Location
2.7% when funds are loaded via Facilipay
Features:
- Gift Cards
- Loyalty
- Digital Wallet
- Donations
Grow
Per Location
2.4% when funds are loaded via Facilipay
Core features plus:
- Ordering
- Experiences
- Bundles
- POS DirectPayment Activity Fee: €0.05/txn
Pro
Per Location
2.0% when funds are loaded via Facilipay transactions
Grow features plus:
- Kiosk - Self Service
- VIP Support
- Franchise Compatibility
- POS ConnectPayment Activity Fee: €0.04/txn
Premium
Per Location
Custom rates apply. Speak to Sales
Pro features plus:
- Cashless
- Vending
- Ticketing
- Access Control
Extend your plan with optional Add-Ons
Bolt on extra capability where you need it — pricing is plan-dependent.
Pay by Link
Add-OnTake payments anywhere with POS, Terminal and Dashboard Payment Links.
- POS Payment Links
- Terminal Payment Links
- Dashboard Payment Links
Branded App
Add-OnYour own branded mobile app, released to the Apple App Store and Google Play.
- App Payments
- Loyalty-linked transactions
- Online Ordering
Managed Service
Add-OnA dedicated specialist optimising rewards, campaigns and channels for measurable results.
- Rewards & campaign optimisation
- Online shop hooked to Google & channels (agreed budgets)
- In-app customer messaging
- GDPR-compliant, engaged marketing lists
- Web domains harmonised to your brand
- Monthly performance report
Compare Facilipay Plans & Features
We provide the tools to power your payments, loyalty, and growth. Choose the plan that fits your needs and scale with confidence.
| Feature | Core €25/mo 2.7% fee | Grow €55/mo 2.4% fee | Pro €95/mo 2.0% fee | Premium Custom Custom rates apply. Speak to Sales |
|---|---|---|---|---|
| Gift Cards & Loyalty | ||||
| Physical Gift Cards | ||||
| Digital Gift Cards | ||||
| Stamp Card Loyalty | 1 | 1 | 1 | 1 |
| Credit Back Loyalty | ||||
| Discount Loyalty | ||||
| Mobile Top-Up | ||||
| Donations | ||||
| Marketing & Engagement | ||||
| GDPR Compliant Marketing Consent | ||||
| Marketing Campaigns | 2 | 4 | ∞ | ∞ |
| Experiences | ||||
| Membership Roles | ||||
| Bundles | ||||
| Online Ordering | ||||
| Click & Collect | ||||
| Order to Table | ||||
| Click & Deliver | ||||
| POS Direct | ||||
| Franchise Compatibility | ||||
| Kiosk - Self Service | ||||
| VIP Support | ||||
| POS Connect | ||||
| Corporate Solutions | ||||
| Cashless | ||||
| Vending | ||||
| Ticketing | ||||
| Access Control | ||||
| Start Free Trial | Start Free Trial | Start Free Trial | Speak to sales | |
Important Pricing Notes
Please take some time to review the notes below, which detail transaction-based fees and optional add-ons.
Platform Transaction Fees1
Transaction fees apply only where funds are processed via the Facilipay platform or where Facilipay operates a Merchants Online Shop, including the loading of physical or digital gift cards, mobile wallet loading, online orders, digital experiences, bundle purchases or ticket purchases. No transaction fee applies to POS Direct & Connect, Loyalty, campaign or donation related activity or redemptions.
Managed Service
Hand growth marketing to a Facilipay specialist. We optimise your rewards and campaigns for measurable results, connect your online shop to Google and other channels within agreed budgets, message customers in-app and build GDPR-compliant, engaged marketing lists for your business. We also harmonise your web domains to your own brand and deliver a monthly performance report. Available on Grow, Pro and Premium Plans at €350/month. A €100 one-off service trial is available so merchants can sample the results before committing.
Online Gateway Fee2
Facilipay never holds customer funds, and will always route online payments to your merchant bank account, by connecting your preferred payment gateway (e.g. Stripe, Cybersource, Authipay, etc). Gateway connection incurs a €0.08/txn fee per transaction. Usage applies to all web based sales channels including digital gift card sales, experiences, online ordering and other prepaid services.
POS Direct/Connect Activity Fee3
POS Direct provides a full Facilipay POS with integrated value-added software, on standalone terminals (Grow Plan+). POS Connect is our middleware solution that integrates your existing POS systems to your payment terminals, allowing seamless reconciliation, and the same value-added software (Pro Plan+). For either solution, a Payment Activity Fee applies to each payment activity: including sales, refunds, redemptions, card tokenization, authorisations, top-up authorisations, authorisation releases and voids as defined in our Terms. Payment Activity Fees starting at €0.05 on our Grow Plan and €0.04 on our Pro Plan.
Pay by Link
Pay by Link lets you collect payments without a checkout — generate and send a secure link from your POS (POS Payment Links), directly from a payment terminal (Terminal Payment Links), or from the Facilipay Dashboard (Dashboard Payment Links). On the Core Plan: no monthly fee, with a 1.25% per-transaction fee. On the Grow Plan: €20/month plus a 0.5% per-transaction fee capped at €5. On the Pro Plan: €20/month plus a 0.4% per-transaction fee capped at €5. Included on the Premium Plan — speak to Sales for tailored terms. All Pay by Link transactions are also subject to the eCommerce Gateway Fee.
Branded Mobile App
Facilipay offers the option to build, release and maintain a branded mobile application for your business on iOS and Android platforms, for use with our software. This is available at a flat rate of €1300 with an annual maintenance fee of €150. Alternatively, select a 12-month payment plan of €99, with a €450 deposit. A monthly maintenance fee of €15 applies after the initial 12 month period.
Note: All Facilipay fees and charges are exclusive of applicable taxes and any merchant acquiring or banking fees. Invoices are issued monthly in arrears based on the previous month's usage.
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