Software

Ordering

Take control of your operating margins. Our app and web-based online ordering integrates directly with your POS, letting you sell directly to customers and drive loyalty.

Book a DemoExplore Features
Mobile OrderingDesktop OrderingTable OrderingOrder TrackingPOS IntegratedCloud Based

Desktop & Mobile Ordering

Allow customers to browse your menu, select items and pay - from your website, the LoyLap app, or a branded app for your business. Orders are instantly synced with your point of sale, reducing queues and increasing throughput.

  • Browse and order from mobile app
  • Pre-pay to reduce queue times
  • Real-time sync with your POS
Learn more

Desktop Ordering

Extend your ordering capabilities to desktop browsers with our responsive web portal. Perfect for office environments where employees prefer to order from their workstation.

  • Responsive web-based ordering
  • Ideal for workplace environments
  • Same menu sync as mobile app
Learn more

Table Ordering

Place QR codes on tables to allow customers to scan, browse and order directly from their phone. Orders arrive at the kitchen display in real-time, reducing the need for wait staff.

  • QR-based scan and order
  • Reduce wait staff requirements
  • Real-time kitchen display sync
Learn more
Diner scanning a QR code menu at a café table with coffee and juice, representing FaciliPay QR table ordering.

Order Tracking

Customers receive real-time updates on their order status via the app. From preparation to ready-for-collection, they'll know exactly when to pick up their order.

  • Real-time order status updates
  • Push notifications when ready
  • Digital receipt on completion
Learn more
Customer tapping a FaciliPay self-service ordering kiosk to review an order and confirm a purchase.

Kitchen Management

Our integrated kitchen display system shows incoming orders in real-time. Staff can manage preparation workflows, mark items as complete, and trigger collection notifications.

  • Real-time kitchen display
  • Manage preparation workflows
  • Trigger pickup notifications
Learn more
FaciliPay product/inventory management (name, description, allergens, categories) beside a customer ordering app.

Frequently Asked Questions

Frequently Asked Questions
In which countries do you provide your service?
Facilipay has offices in Dublin, London and New York, and currently serves clients across Europe and North America.
How quickly can your services be implemented?
Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.
Can you provide custom solutions for my project?
Yes — our team of consultants will work closely with you to design a tailored solution and guide you on an ongoing basis.
What type of companies do you work with?
We work with companies of all sizes, from global acquirers to independent retail outlets. Typical clients include workplaces, healthcare, education, hospitality, fitness, recreation, hotels, retail and venues & events.
How does Facilipay's pricing work?
We offer four tiers — Starter, Growth, Professional and Enterprise — with monthly or annual billing. Each tier bundles payments, loyalty, ordering and reporting, and you can compare features side-by-side on our Pricing page. Enterprise pricing is bespoke based on volume and integrations.
Do I have to switch my current payment provider or POS?
No. Facilipay is acquirer-agnostic and integrates with leading enterprise POS systems. Through Facilipay Connect we orchestrate your existing acquiring and POS into a single, certified integration — no rip-and-replace required.
What deployment options are available?
We offer three models: Facilipay Direct (we provide the full stack), Facilipay Connect (we plug into your existing acquirer and POS) and Facilipay Augment (we layer loyalty, ordering and value-added services on top of your current setup).
Which products are included in the platform?
Our software suite covers Payments, Loyalty, Gift Cards, Online & Self-Service Ordering, Marketing & CRM, Ticketing & Access, Insights & Reporting, plus a customer App and Merchant Portal — all unified under one integration.
Do you provide hardware as well as software?
Yes. We supply smart terminals, point-of-sale, self-service kiosks, vending, smart lockers and access control hardware, all certified to work seamlessly with the Facilipay platform.
Is Facilipay secure and compliant?
Yes. All card data is tokenised and encrypted to bank-grade standards, and the platform is built to meet PCI-DSS and regional data-protection requirements (including GDPR). Merchants never see raw card numbers.
Can Facilipay be white-labelled for our brand?
Absolutely. The customer app, ordering interfaces, gift cards and loyalty programmes can all be fully white-labelled with your branding, domain and visual identity.
What support do you offer after go-live?
Every client gets a dedicated implementation manager during onboarding, plus ongoing technical and commercial support from our teams in Dublin, London and New York. SLAs and 24/7 options are available on Professional and Enterprise plans.
Can I see the platform in action before committing?
Yes — request a callback or submit the enquiry form on this page and we'll arrange a tailored demo showing how Facilipay would work for your specific industry and use case.

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

Contact us

Ready to Get Started?

Talk to our team today and discover how Facilipay can transform your business operations.

Book a Demo