Software

API & ERP Integration

Want Facilipay but prefer to keep your current POS or CRM? We have a solution. Our integrators stream and pull transaction and customer data directly with your core CRM.

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API & ERP IntegrationPOS IntegrationERP SyncCRM StreamingReal-Time APIWebhooksFacilipay Connect

Stream every transaction into the ERP, CRM and POS you already run

Facilipay's APIs and webhooks push every sale, refund, tip, settlement and customer event from the point of sale into the back-office systems you already operate the moment it happens. One certified integration replaces nightly batch files and manual exports — finance, operations and customer teams work from live data that mirrors every till, kiosk, terminal and online channel.

  • Live transaction stream from POS, terminals, kiosks and online checkout
  • Push to SAP, Oracle NetSuite, Microsoft Dynamics, Sage, Xero, Salesforce, HubSpot and custom ERPs
  • Replace overnight reconciliation with continuous, real-time data flow
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FaciliPay enterprise transaction log and gift-card liability report with outstanding, credited, debited, and expired balances

Plug Facilipay capability into the systems your team already uses

Beyond moving data out, Facilipay's APIs let you plug our technology into the systems your business already runs — payments, gift cards, loyalty, ordering and wallet capability can be invoked from your existing POS, CRM, app or back-office workflow. Operators and technology partners can extend their current stack with Facilipay services without forcing a rip-and-replace.

  • Trigger Facilipay payments, gift cards, loyalty and ordering from your existing apps
  • Sync customer, balance and reward activity with the CRM staff already know
  • Avoid rip-and-replace projects while adding new Facilipay capability
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POS dashboard and countertop terminal showing net sales, key numbers, and an hourly sales chart for a hospitality business.

REST APIs and webhooks built for enterprise integration

Our REST APIs and event-driven webhooks expose orders, payments, customers, inventory movements and loyalty activity in clean JSON. Connect directly, route through your iPaaS layer (MuleSoft, Boomi, Workato, Zapier) or let our integration team build a managed connector to your ERP of choice.

  • REST endpoints and signed webhooks for every transaction event
  • Idempotent delivery, retries and replay so nothing is ever lost
  • Sandbox environment, OAuth 2.0 authentication and granular scopes
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Smiling customer paying by card at a café counter, representing FaciliPay's loyalty programs for cafés and retail.

One source of truth for finance, operations and customer teams

Because Facilipay normalises payments, loyalty and ordering data before sending it on, your ERP receives consistent records ready for reconciliation, accounting and reporting. Customer profiles, lifetime value and engagement signals stream into your CRM so sales and marketing always work from the latest behaviour.

  • Automated revenue recognition and faster month-end close
  • Live inventory and basket data for stock control and forecasting
  • Unified customer view across every Facilipay touchpoint
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Finance and CRM dashboards updated live from Facilipay transactions
API in action

How Dublin Airport connected Fast Track codes to their CRM

Dublin Airport Authority (DAA): Self-service Fast Track Kiosks – Facilipay case study
Airport Operations

Dublin Airport Authority (DAA): Self-service Fast Track Kiosks

DAA used Facilipay's API to pipe Fast Track access codes generated at self-service kiosks directly into their central CRM — every purchase, passenger and pass is reconciled in real time inside the systems their operations and customer teams already run.

Read case study

Frequently Asked Questions

Frequently Asked Questions
In which countries do you provide your service?
Facilipay has offices in Dublin, London and New York, and currently serves clients across Europe and North America.
How quickly can your services be implemented?
Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.
Can you provide custom solutions for my project?
Yes — our team of consultants will work closely with you to design a tailored solution and guide you on an ongoing basis.
What type of companies do you work with?
We work with companies of all sizes, from global acquirers to independent retail outlets. Typical clients include workplaces, healthcare, education, hospitality, fitness, recreation, hotels, retail and venues & events.
How does Facilipay's pricing work?
We offer four tiers — Starter, Growth, Professional and Enterprise — with monthly or annual billing. Each tier bundles payments, loyalty, ordering and reporting, and you can compare features side-by-side on our Pricing page. Enterprise pricing is bespoke based on volume and integrations.
Do I have to switch my current payment provider or POS?
No. Facilipay is acquirer-agnostic and integrates with leading enterprise POS systems. Through Facilipay Connect we orchestrate your existing acquiring and POS into a single, certified integration — no rip-and-replace required.
What deployment options are available?
We offer three models: Facilipay Direct (we provide the full stack), Facilipay Connect (we plug into your existing acquirer and POS) and Facilipay Augment (we layer loyalty, ordering and value-added services on top of your current setup).
Which products are included in the platform?
Our software suite covers Payments, Loyalty, Gift Cards, Online & Self-Service Ordering, Marketing & CRM, Ticketing & Access, Insights & Reporting, plus a customer App and Merchant Portal — all unified under one integration.
Do you provide hardware as well as software?
Yes. We supply smart terminals, point-of-sale, self-service kiosks, vending, smart lockers and access control hardware, all certified to work seamlessly with the Facilipay platform.
Is Facilipay secure and compliant?
Yes. All card data is tokenised and encrypted to bank-grade standards, and the platform is built to meet PCI-DSS and regional data-protection requirements (including GDPR). Merchants never see raw card numbers.
Can Facilipay be white-labelled for our brand?
Absolutely. The customer app, ordering interfaces, gift cards and loyalty programmes can all be fully white-labelled with your branding, domain and visual identity.
What support do you offer after go-live?
Every client gets a dedicated implementation manager during onboarding, plus ongoing technical and commercial support from our teams in Dublin, London and New York. SLAs and 24/7 options are available on Professional and Enterprise plans.
Can I see the platform in action before committing?
Yes — request a callback or submit the enquiry form on this page and we'll arrange a tailored demo showing how Facilipay would work for your specific industry and use case.

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

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