Software

Custom Branded App

Get your branded app on Google and Apple App Stores. A single, convenient hub for all customer transactions and engagement; all branded for your business.

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Mobile AppPaymentOrderingLoyaltyOffersNotifications

White-Label Design

Release a fully branded mobile application for your business. Our white-label app is available on iOS and Android and can be customised with your logo, colours, imagery and content.

  • Custom brand identity throughout
  • Available on iOS and Android
  • Published under your brand name
Learn more
Customer paying by phone at a bakery counter, representing FaciliPay's payment solutions for cafés and retail.

Digital Wallet

Customers can load funds to their digital wallet instantly via credit or debit card. The wallet can be used to make payments at the point of sale, online, or via self-service kiosks.

  • Instant funding via credit or debit card
  • Pay at POS, online, or via kiosk
  • Auto-load feature for convenience
Learn more
Digital wallet payment in branded app

Mobile Ordering

Allow customers to browse your menu, place orders and pay directly from the app. Orders are received at the point of sale in real-time, ensuring a seamless experience for both staff and customers.

  • Browse menu and order in-app
  • Real-time order sync with POS
  • Track order status and pickup
Learn more
FaciliPay mobile ordering menu screen beside friends being served food at an outdoor venue.

Loyalty & Rewards

Automatically reward customers for their purchases with digital stamps, credit back, and exclusive offers. The loyalty programme runs seamlessly within the app.

  • Digital stamp cards & credit back
  • Automatic reward on payment
  • Member-exclusive discounts
Learn more
Customer making a contactless payment at a workplace café counter with a loyalty rewards overlay, representing FaciliPay's payment solutions

Push Notifications

Send targeted push notifications to your customers to promote offers, announce new products, or remind them about their account balance.

  • Targeted notification campaigns
  • Schedule for future delivery
  • Segment audience by behaviour
Learn more
FaciliPay push notification with personalised offers on a phone lock screen, beside a woman at the gym.

Account Management

Customers can manage their entire account from the app — view transaction history, link access cards, update payment methods, and redeem offers.

  • Full transaction history
  • Link RFID cards and wristbands
  • Manage payment methods securely
Learn more
FaciliPay branded app for a school shown on web and mobile, displaying a prepaid wallet balance, loyalty stamp rewards & special offers

Frequently Asked Questions

Frequently Asked Questions
In which countries do you provide your service?
Facilipay has offices in Dublin, London and New York, and currently serves clients across Europe and North America.
How quickly can your services be implemented?
Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.
Can you provide custom solutions for my project?
Yes — our team of consultants will work closely with you to design a tailored solution and guide you on an ongoing basis.
What type of companies do you work with?
We work with companies of all sizes, from global acquirers to independent retail outlets. Typical clients include workplaces, healthcare, education, hospitality, fitness, recreation, hotels, retail and venues & events.
How does Facilipay's pricing work?
We offer four tiers — Starter, Growth, Professional and Enterprise — with monthly or annual billing. Each tier bundles payments, loyalty, ordering and reporting, and you can compare features side-by-side on our Pricing page. Enterprise pricing is bespoke based on volume and integrations.
Do I have to switch my current payment provider or POS?
No. Facilipay is acquirer-agnostic and integrates with leading enterprise POS systems. Through Facilipay Connect we orchestrate your existing acquiring and POS into a single, certified integration — no rip-and-replace required.
What deployment options are available?
We offer three models: Facilipay Direct (we provide the full stack), Facilipay Connect (we plug into your existing acquirer and POS) and Facilipay Augment (we layer loyalty, ordering and value-added services on top of your current setup).
Which products are included in the platform?
Our software suite covers Payments, Loyalty, Gift Cards, Online & Self-Service Ordering, Marketing & CRM, Ticketing & Access, Insights & Reporting, plus a customer App and Merchant Portal — all unified under one integration.
Do you provide hardware as well as software?
Yes. We supply smart terminals, point-of-sale, self-service kiosks, vending, smart lockers and access control hardware, all certified to work seamlessly with the Facilipay platform.
Is Facilipay secure and compliant?
Yes. All card data is tokenised and encrypted to bank-grade standards, and the platform is built to meet PCI-DSS and regional data-protection requirements (including GDPR). Merchants never see raw card numbers.
Can Facilipay be white-labelled for our brand?
Absolutely. The customer app, ordering interfaces, gift cards and loyalty programmes can all be fully white-labelled with your branding, domain and visual identity.
What support do you offer after go-live?
Every client gets a dedicated implementation manager during onboarding, plus ongoing technical and commercial support from our teams in Dublin, London and New York. SLAs and 24/7 options are available on Professional and Enterprise plans.
Can I see the platform in action before committing?
Yes — request a callback or submit the enquiry form on this page and we'll arrange a tailored demo showing how Facilipay would work for your specific industry and use case.

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

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Ready to Get Started?

Talk to our team today and discover how Facilipay can transform your business operations.

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