Software

Pay by Link

Send secure payment links from your POS, terminal, or your Facilipay dashboard - cut chargebacks, lower fees, and stop taking card numbers insecurely over the phone.

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Pay by LinkCard-Not-PresentPOS Payment LinksDashboard Payment LinksTerminal Payment LinksPricing

Send a secure payment link in seconds — from your POS or the Facilipay Dashboard

Pay by Link lets your team request and collect payment without ever touching a customer's card. Generate a secure link directly inside your POS, from a smart payment terminal, or from the Facilipay Dashboard, then share it by SMS, email, WhatsApp or any channel your customer prefers. They tap the link, pay on a hosted Facilipay checkout, and the transaction lands in your reporting alongside every other sale.

  • Create links from your POS, terminal or the Facilipay Dashboard
  • Send by SMS, email, WhatsApp, chat or printed QR
  • Customer pays on a hosted checkout — card, Apple Pay or Google Pay
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Stop taking card numbers over the phone

Reading a card number out over the phone is uncomfortable for the customer, slow for your team and creates real risk. Pay by Link removes manual card entry entirely: the customer enters their own card details on a secure hosted page, so your staff never see, store or key in card data. That means fewer mistakes, fewer disputes and a cleaner audit trail.

  • Eliminate manual card-on-phone entry from your workflow
  • No card numbers shared verbally, written down or stored in notes
  • Customer-completed checkout on a PCI-compliant hosted page
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Hosted Facilipay checkout where the customer enters their own card details

Lower chargeback risk and lower processing fees

Because the cardholder authenticates and pays themselves through a hosted checkout with 3D Secure, Pay by Link transactions qualify as customer-authenticated card-not-present payments. That shifts liability away from the merchant on most disputes — meaning fewer chargebacks — and often unlocks better card-not-present interchange compared with manually keyed MOTO transactions.

  • 3D Secure authentication shifts chargeback liability away from the merchant
  • Lower merchant service fees vs. keyed MOTO card-not-present
  • Built-in audit trail of when the link was sent, opened and paid
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Reporting view showing Pay by Link transactions reconciled with chargeback protection

Built for phone orders, invoices, deposits and remote sales

Use Pay by Link for everything you used to handle awkwardly over the phone: taking a deposit to confirm a booking, collecting on an unpaid invoice, processing a phone order for delivery, or finishing a sale a customer started in-store and wants to pay for later. Every link is reconciled in the Facilipay Dashboard alongside your terminal and POS transactions.

  • Deposits, bookings and pre-authorisations
  • Invoice collection and overdue follow-up
  • Phone orders for delivery, click-and-collect or shipped goods
Learn more
Pay by Link transactions reconciled in the Facilipay Dashboard

Frequently Asked Questions

Frequently Asked Questions
In which countries do you provide your service?
Facilipay has offices in Dublin, London and New York, and currently serves clients across Europe and North America.
How quickly can your services be implemented?
Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.
Can you provide custom solutions for my project?
Yes — our team of consultants will work closely with you to design a tailored solution and guide you on an ongoing basis.
What type of companies do you work with?
We work with companies of all sizes, from global acquirers to independent retail outlets. Typical clients include workplaces, healthcare, education, hospitality, fitness, recreation, hotels, retail and venues & events.
How does Facilipay's pricing work?
We offer four tiers — Starter, Growth, Professional and Enterprise — with monthly or annual billing. Each tier bundles payments, loyalty, ordering and reporting, and you can compare features side-by-side on our Pricing page. Enterprise pricing is bespoke based on volume and integrations.
Do I have to switch my current payment provider or POS?
No. Facilipay is acquirer-agnostic and integrates with leading enterprise POS systems. Through Facilipay Connect we orchestrate your existing acquiring and POS into a single, certified integration — no rip-and-replace required.
What deployment options are available?
We offer three models: Facilipay Direct (we provide the full stack), Facilipay Connect (we plug into your existing acquirer and POS) and Facilipay Augment (we layer loyalty, ordering and value-added services on top of your current setup).
Which products are included in the platform?
Our software suite covers Payments, Loyalty, Gift Cards, Online & Self-Service Ordering, Marketing & CRM, Ticketing & Access, Insights & Reporting, plus a customer App and Merchant Portal — all unified under one integration.
Do you provide hardware as well as software?
Yes. We supply smart terminals, point-of-sale, self-service kiosks, vending, smart lockers and access control hardware, all certified to work seamlessly with the Facilipay platform.
Is Facilipay secure and compliant?
Yes. All card data is tokenised and encrypted to bank-grade standards, and the platform is built to meet PCI-DSS and regional data-protection requirements (including GDPR). Merchants never see raw card numbers.
Can Facilipay be white-labelled for our brand?
Absolutely. The customer app, ordering interfaces, gift cards and loyalty programmes can all be fully white-labelled with your branding, domain and visual identity.
What support do you offer after go-live?
Every client gets a dedicated implementation manager during onboarding, plus ongoing technical and commercial support from our teams in Dublin, London and New York. SLAs and 24/7 options are available on Professional and Enterprise plans.
Can I see the platform in action before committing?
Yes — request a callback or submit the enquiry form on this page and we'll arrange a tailored demo showing how Facilipay would work for your specific industry and use case.

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

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