Pay by Link
Send secure payment links from your POS, terminal or dashboard — cut chargebacks, lower fees and stop taking cards over the phone.
Send a secure payment link in seconds — from your POS or the Facilipay Dashboard
Pay by Link lets your team request and collect payment without ever touching a customer's card. Generate a secure link directly inside your POS, from a smart payment terminal, or from the Facilipay Dashboard, then share it by SMS, email, WhatsApp or any channel your customer prefers. They tap the link, pay on a hosted Facilipay checkout, and the transaction lands in your reporting alongside every other sale.
- Create links from your POS, terminal or the Facilipay Dashboard
- Send by SMS, email, WhatsApp, chat or printed QR
- Customer pays on a hosted checkout — card, Apple Pay or Google Pay
Stop taking card numbers over the phone
Reading a card number out over the phone is uncomfortable for the customer, slow for your team and creates real risk. Pay by Link removes manual card entry entirely: the customer enters their own card details on a secure hosted page, so your staff never see, store or key in card data. That means fewer mistakes, fewer disputes and a cleaner audit trail.
- Eliminate manual card-on-phone entry from your workflow
- No card numbers shared verbally, written down or stored in notes
- Customer-completed checkout on a PCI-compliant hosted page
Lower chargeback risk and lower processing fees
Because the cardholder authenticates and pays themselves through a hosted checkout with 3D Secure, Pay by Link transactions qualify as customer-authenticated card-not-present payments. That shifts liability away from the merchant on most disputes — meaning fewer chargebacks — and often unlocks better card-not-present interchange compared with manually keyed MOTO transactions.
- 3D Secure authentication shifts chargeback liability away from the merchant
- Lower merchant service fees vs. keyed MOTO card-not-present
- Built-in audit trail of when the link was sent, opened and paid
Built for phone orders, invoices, deposits and remote sales
Use Pay by Link for everything you used to handle awkwardly over the phone: taking a deposit to confirm a booking, collecting on an unpaid invoice, processing a phone order for delivery, or finishing a sale a customer started in-store and wants to pay for later. Every link is reconciled in the Facilipay Dashboard alongside your terminal and POS transactions.
- Deposits, bookings and pre-authorisations
- Invoice collection and overdue follow-up
- Phone orders for delivery, click-and-collect or shipped goods
Frequently Asked Questions
Was your question not answered here?
Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.
Ready to Get Started?
Talk to our team today and discover how Facilipay can transform your business operations.
Book a Demo