Software

Self Service

Reduce queues and boost throughput with our unattended kiosk and self-checkout solutions.

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Scan & GoTouch & GoKitchen PrinterOrder DisplayPOS IntegratedDonations ModeCloud Based

Scan & Go

Allow customers to scan product barcodes using their mobile device or a kiosk scanner, add items to their basket, and checkout — all without any staff interaction.

  • Scan barcodes with phone or kiosk
  • Automatic basket management
  • Pay with card, app or access card
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FaciliPay Scan & Go self-checkout screen prompting the customer to scan an item.

Touch & Go

Our touchscreen kiosks allow customers to browse your menu on-screen, add items to basket, and checkout in seconds. Available in tabletop and freestanding formats.

  • On-screen menu browsing
  • Tabletop and freestanding options
  • Multiple payment methods
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Customer tapping a FaciliPay self-service ordering kiosk to review an order and confirm a purchase.

Kitchen Integration

All orders placed at the kiosk are instantly sent to your kitchen printer or display. Staff can manage preparation and notify customers when orders are ready.

  • Instant kitchen printer integration
  • Order display screen support
  • Notification when order ready
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FaciliPay Scan & Go self-checkout screen prompting the customer to scan an item.

Donations Mode

Facilipay self-service can run in Donations mode, turning any terminal or kiosk into an unattended giving point. Merchants configure one or more predefined donation amounts that supporters simply tap to donate by card, Apple Pay or Google Pay. The flow is fully Gift Aid compatible — donors can register their donation against their name and address so charities can claim Gift Aid on every eligible gift, all from the same self-service device.

  • Predefined donation amounts — one tap to give
  • Gift Aid compatible with on-screen donor capture
  • Donations register to the donor's name for Gift Aid claims
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Cloud-based kiosk management

Cloud Management

Manage your kiosk fleet remotely from our cloud-based dashboard. Update menus, pricing, and availability in real-time across all your self-service terminals.

  • Remote fleet management
  • Real-time menu updates
  • Centralised reporting & analytics
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Cloud-based kiosk management

Frequently Asked Questions

Frequently Asked Questions
In which countries do you provide your service?
Facilipay has offices in Dublin, London and New York, and currently serves clients across Europe and North America.
How quickly can your services be implemented?
Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.
Can you provide custom solutions for my project?
Yes — our team of consultants will work closely with you to design a tailored solution and guide you on an ongoing basis.
What type of companies do you work with?
We work with companies of all sizes, from global acquirers to independent retail outlets. Typical clients include workplaces, healthcare, education, hospitality, fitness, recreation, hotels, retail and venues & events.
How does Facilipay's pricing work?
We offer four tiers — Starter, Growth, Professional and Enterprise — with monthly or annual billing. Each tier bundles payments, loyalty, ordering and reporting, and you can compare features side-by-side on our Pricing page. Enterprise pricing is bespoke based on volume and integrations.
Do I have to switch my current payment provider or POS?
No. Facilipay is acquirer-agnostic and integrates with leading enterprise POS systems. Through Facilipay Connect we orchestrate your existing acquiring and POS into a single, certified integration — no rip-and-replace required.
What deployment options are available?
We offer three models: Facilipay Direct (we provide the full stack), Facilipay Connect (we plug into your existing acquirer and POS) and Facilipay Augment (we layer loyalty, ordering and value-added services on top of your current setup).
Which products are included in the platform?
Our software suite covers Payments, Loyalty, Gift Cards, Online & Self-Service Ordering, Marketing & CRM, Ticketing & Access, Insights & Reporting, plus a customer App and Merchant Portal — all unified under one integration.
Do you provide hardware as well as software?
Yes. We supply smart terminals, point-of-sale, self-service kiosks, vending, smart lockers and access control hardware, all certified to work seamlessly with the Facilipay platform.
Is Facilipay secure and compliant?
Yes. All card data is tokenised and encrypted to bank-grade standards, and the platform is built to meet PCI-DSS and regional data-protection requirements (including GDPR). Merchants never see raw card numbers.
Can Facilipay be white-labelled for our brand?
Absolutely. The customer app, ordering interfaces, gift cards and loyalty programmes can all be fully white-labelled with your branding, domain and visual identity.
What support do you offer after go-live?
Every client gets a dedicated implementation manager during onboarding, plus ongoing technical and commercial support from our teams in Dublin, London and New York. SLAs and 24/7 options are available on Professional and Enterprise plans.
Can I see the platform in action before committing?
Yes — request a callback or submit the enquiry form on this page and we'll arrange a tailored demo showing how Facilipay would work for your specific industry and use case.

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

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Talk to our team today and discover how Facilipay can transform your business operations.

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