Facilipay Connect

Facilipay Connect linking a payment terminal to an enterprise POS

Independent Payment Orchestration for Enterprise POS

Facilipay Connect orchestrates the link between your enterprise POS — such as Oracle Simphony, Micros or other leading systems — and the payment gateway, acquirer and terminal estate that fits your business. We are independent and agnostic, so you keep choice instead of being locked to one processor.

  • Gateway and acquirer agnostic by design
  • Certified integrations with leading enterprise POS systems
  • Terminal wakes on POS instruction with real-time confirmation
POS terminal triggering a connected payment device

Eliminate Errors, Eliminate Reconciliation Pain

Because the amount is sent directly from the POS to the terminal, staff never key in totals manually. That removes the most common source of cashier error and means every transaction is automatically reconciled against the original check.

  • Zero manual amount entry — fewer mistakes, faster service
  • Automatic reconciliation between POS and acquirer
  • Tip handling, refunds and voids handled end-to-end
Reconciliation dashboard showing matched transactions

One Integration Layer. Multiple Acquirers and Gateways.

Facilipay Connect lets enterprise operators standardise on one payment orchestration layer across every site and brand while retaining the freedom to route through different gateway and acquiring partners where it makes commercial, regional or operational sense. Add gift cards, loyalty and reporting through the same channel.

  • Roll out one orchestration layer across all sites
  • Work with multiple gateway and acquiring partners
  • Add value-added services without a re-integration
Multi-site enterprise payments orchestration

Independent and agnostic

Facilipay works with the gateway and acquirer stack you choose

We are not tied to one processor. Facilipay Connect is built to integrate across multiple payment gateways and acquiring partners, giving enterprise operators the flexibility to route, reconcile and scale payments around their own commercial needs.

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Elavon
Stripe
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Frequently Asked Questions

Frequently Asked Questions
In which countries do you provide your service?
Facilipay has offices in Dublin, London and New York, and currently serves clients across Europe and North America.
How quickly can your services be implemented?
Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.
Can you provide custom solutions for my project?
Yes — our team of consultants will work closely with you to design a tailored solution and guide you on an ongoing basis.
What type of companies do you work with?
We work with companies of all sizes, from global acquirers to independent retail outlets. Typical clients include workplaces, healthcare, education, hospitality, fitness, recreation, hotels, retail and venues & events.
How does Facilipay's pricing work?
We offer four tiers — Starter, Growth, Professional and Enterprise — with monthly or annual billing. Each tier bundles payments, loyalty, ordering and reporting, and you can compare features side-by-side on our Pricing page. Enterprise pricing is bespoke based on volume and integrations.
Do I have to switch my current payment provider or POS?
No. Facilipay is acquirer-agnostic and integrates with leading enterprise POS systems. Through Facilipay Connect we orchestrate your existing acquiring and POS into a single, certified integration — no rip-and-replace required.
What deployment options are available?
We offer three models: Facilipay Direct (we provide the full stack), Facilipay Connect (we plug into your existing acquirer and POS) and Facilipay Augment (we layer loyalty, ordering and value-added services on top of your current setup).
Which products are included in the platform?
Our software suite covers Payments, Loyalty, Gift Cards, Online & Self-Service Ordering, Marketing & CRM, Ticketing & Access, Insights & Reporting, plus a customer App and Merchant Portal — all unified under one integration.
Do you provide hardware as well as software?
Yes. We supply smart terminals, point-of-sale, self-service kiosks, vending, smart lockers and access control hardware, all certified to work seamlessly with the Facilipay platform.
Is Facilipay secure and compliant?
Yes. All card data is tokenised and encrypted to bank-grade standards, and the platform is built to meet PCI-DSS and regional data-protection requirements (including GDPR). Merchants never see raw card numbers.
Can Facilipay be white-labelled for our brand?
Absolutely. The customer app, ordering interfaces, gift cards and loyalty programmes can all be fully white-labelled with your branding, domain and visual identity.
What support do you offer after go-live?
Every client gets a dedicated implementation manager during onboarding, plus ongoing technical and commercial support from our teams in Dublin, London and New York. SLAs and 24/7 options are available on Professional and Enterprise plans.
Can I see the platform in action before committing?
Yes — request a callback or submit the enquiry form on this page and we'll arrange a tailored demo showing how Facilipay would work for your specific industry and use case.

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

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