Seamless Payments for Exceptional Stays
From check-in to checkout, remove friction & unify your payments under one powerful platform.
All the Payment tools your hotel needs
for the most comprehensive guest experience
Facilipay connects with your PMS and payment terminals to ensure that your payments and gift cards are connected for reduced errors & increased customer satisfaction.
Connected Commerce a la carte or integrated all as one.
Our digital platform works hard in the background so that you can spend more time serving your customers and doing what you do best.
PMS Integration
Facilipay is an Oracle-certified partner connecting Oracle Opera & Simphony to your payment terminals, ensuring payments post automatically with no manual entry or reconciliation delays.
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Terminals wake instantly from Oracle instructions, removing manual prompts and saving staff time
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Automated posting eliminates keying errors and keeps front-desk checkout running smoothly
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One integration powers gift cards, experiences, room orders and other guest services
Gift Cards
Sell premium physical and digital gift cards directly through your PMS or payment devices, fully aligned to your brand and backed by reliable financial reporting.
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Issue and redeem cards inside your PMS for a seamless, integrated guest experience
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Configure expiry rules, customer capture and compliance settings to match hotel policies
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Boost revenue with bonus-value campaigns and track performance through clear reports
Experiences
Create and sell curated experience vouchers such as overnight stays, spa packages or tasting menus - all via a fully branded storefront optimised for upsell and margin control.
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Beautiful hosted pages to sell monetary vouchers or tailored packages that guests can buy instantly
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Redemption rules help to shift demand into shoulder nights and increase midweek occupancy
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Build experiences around your margin goals and add upsells to lift total spend
Room Ordering
Turn every room into a digital ordering point with QR codes, mobile-optimised menus, and instant Apple & Google Pay checkout for a premium guest experience.
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Guests scan a room QR, browse menus, and pay in seconds with integrated mobile wallets
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Time-based menus limit late-night ordering and support operational control for your teams
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Clean, intuitive design increases order conversion and encourages higher basket values
Franchise Compatibility
Perfect for hotel groups with multiple ownership structures, Facilipay ensures cross-property voucher usage with complete transparency for owners, operators and HQ.
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Vouchers issued at one property can be redeemed at another with full traceability
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HQ and property-level reports show settlement owed, preventing disagreements or delays
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Scheduled reconciliation emails deliver timely, accurate data straight to stakeholders
Commerce Platform
Digitise your hotel’s gift store and sell merchandise, hampers and vouchers online. Whether guests are on property, in-room or shopping post-stay, make it easy to capture more sales.
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Launch a branded online shop that mirrors your physical store’s offering and style
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Offer pickup at reception or convenient home delivery for remote shoppers
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Unified reporting tracks merchandise, vouchers and experiences across all sales channels
Shape The Way You Pay
We are fortunate to work with resorts across Europe & North America, and always strive to exceed our clients' expectations
In which countries do you provide your service?
Facilipay has offices in Dublin, London & New York, and currently serves clients across Europe & North America.
How quickly can your services be implemented?
Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.
Can you provide custom solutions for my project?
Yes! Our team of consultants will work with you closely to implement a custom solution and guide you on an ongoing basis.
What type of companies do you work with?
We work with companies of all sizes, from independent outlets to global operators. Get in touch and we will be happy to tell you how we can help.