Software

Ticketing

Convenient digital ticketing for events, transport and attractions with QR-based access control.

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Facilipay digital ticketing platform
OnlineE-TicketsMobile TicketValidationRFID WristbandsPayment

Online Ticketing

Integrate our ticketing platform into your website, and make it your own by customising the design and events available for purchase. Optimised for all browsers so your customers can checkout with ease.

  • Hosted interface on your own website
  • Remote cloud-based management
  • Customisable to your requirements
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Online ticketing purchase interface

Digital Receipt

Upon checkout, customers receive a digital ticket and branded receipt by email in seconds. For customers using your mobile app, they can also access their tickets via their unique QR code in-app.

  • Digital delivery of tickets by email
  • Customised receipt to your brand
  • Access e-ticket(s) in mobile app
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Digital ticket receipt

Entry Validation

Validate tickets with your payment terminal as customers enter your event. Our QR-based e-tickets are easy for customers to access via email or app, to ensure quick throughput.

  • Integrated validation software
  • Handheld & tabletop solutions
  • Box office feature for walk ups
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Ticket entry validation

Wristband Linking

For added convenience, link tickets to a branded RFID wristband that customers can scan to access restricted areas. Wristbands can also be linked to their digital wallet in-app, to facilitate wristband payment.

  • Link e-ticket(s) to RFID wristbands
  • Brand wristbands to your event
  • Connect wallet and pay with band
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RFID wristband for ticketing

Frequently Asked Questions

Frequently Asked Questions
In which countries do you provide your service?
Facilipay has offices in Dublin, London and New York, and currently serves clients across Europe and North America.
How quickly can your services be implemented?
Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.
Can you provide custom solutions for my project?
Yes — our team of consultants will work closely with you to design a tailored solution and guide you on an ongoing basis.
What type of companies do you work with?
We work with companies of all sizes, from global acquirers to independent retail outlets. Typical clients include workplaces, healthcare, education, hospitality, fitness, recreation, hotels, retail and venues & events.
How does Facilipay's pricing work?
We offer four tiers — Starter, Growth, Professional and Enterprise — with monthly or annual billing. Each tier bundles payments, loyalty, ordering and reporting, and you can compare features side-by-side on our Pricing page. Enterprise pricing is bespoke based on volume and integrations.
Do I have to switch my current payment provider or POS?
No. Facilipay is acquirer-agnostic and integrates with leading enterprise POS systems. Through Facilipay Connect we orchestrate your existing acquiring and POS into a single, certified integration — no rip-and-replace required.
What deployment options are available?
We offer three models: Facilipay Direct (we provide the full stack), Facilipay Connect (we plug into your existing acquirer and POS) and Facilipay Augment (we layer loyalty, ordering and value-added services on top of your current setup).
Which products are included in the platform?
Our software suite covers Payments, Loyalty, Gift Cards, Online & Self-Service Ordering, Marketing & CRM, Ticketing & Access, Insights & Reporting, plus a customer App and Merchant Portal — all unified under one integration.
Do you provide hardware as well as software?
Yes. We supply smart terminals, point-of-sale, self-service kiosks, vending, smart lockers and access control hardware, all certified to work seamlessly with the Facilipay platform.
Is Facilipay secure and compliant?
Yes. All card data is tokenised and encrypted to bank-grade standards, and the platform is built to meet PCI-DSS and regional data-protection requirements (including GDPR). Merchants never see raw card numbers.
Can Facilipay be white-labelled for our brand?
Absolutely. The customer app, ordering interfaces, gift cards and loyalty programmes can all be fully white-labelled with your branding, domain and visual identity.
What support do you offer after go-live?
Every client gets a dedicated implementation manager during onboarding, plus ongoing technical and commercial support from our teams in Dublin, London and New York. SLAs and 24/7 options are available on Professional and Enterprise plans.
Can I see the platform in action before committing?
Yes — request a callback or submit the enquiry form on this page and we'll arrange a tailored demo showing how Facilipay would work for your specific industry and use case.

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

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