Powering a cashless ecosystem at Ireland's financial services regulator

How the Central Bank of Ireland experienced a 45% increase in total transactions using Facilipay's Cashless System.

The Challenge

The Central Bank wanted to incorporate a cashless system that was cloud-based, best-in-class, highly secure and compliant with applicable regulations. The system should be able to accept online payments, provide analytics and be compatible with all Point-of-sale and vending machines on campus. This system required hosting in an environment external to the Central Bank’s network infrastructure, with an emphasis on continuous improvements, regular maintenance and support.

The Ideal Solution

Ability to allow Central Bank employees to view balance and securely top up into their Digital Wallet.

Employee access cards to be tokenized and used for cashless transactions at kiosks and vending machines at Central Banks premises.

Reporting and metrics along with Centralized Administration for employee accounts.

Open API to allow seamless integration between multiple elements of the solution and the ability to integrate future functionalities.

Our Solution

In partnership with AIB Merchant Services, Facilipay proposed a holistic solution meeting and exceeding the full requirements of Central Bank.

Setup and Onboarding

Seamlessly linking employee staff cards with employee app.

Digital Wallet for Employees

Facilitated balance check, top up, history and transaction receipts via a mobile and desktop app

Online ordering solution

Staff can place orders ahead of time for specific meeting rooms

Full suite management tools

Analytics, transaction reporting, promotions and the ability to edit and add new accounts from HR

Results from our Cashless System

22.7%

Increase in Restaurant Sales Revenue

899,351

Transactions in 21 months

45%

Increase in transactions volumes immediately post migration

26% YoY

Increase in Year on Year sales volumes

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