Evergreen Marine: two companies, two allowances, one white-label app2

When Evergreen Marine and Galderma shared a catering facility, they needed a way to fund their respective employees at different daily rates. Facilipay delivered a single white-label app that reads the employee's email domain to apply the correct allowance for each company.

Client: Evergreen Marine
Industry: Logistics & Shipping
Format: Written case study
Read time: 4 min

<h2>The challenge</h2> <p>Both companies wanted to use a funded daily meal as an incentive for staff to return to the office. Neither wanted to hand out paper vouchers or reconcile spreadsheets at month end. The specific problems were:</p> <ul> <li><strong>Two different allowance values, one catering operation.</strong> Evergreen Marine set its allowance at £9.24 per day; Galderma set its own at a different rate. The same till had to apply the correct entitlement to whoever was standing in front of it.</li> <li><strong>No way for staff to prove which company they worked for</strong> at the point of sale, other than asking — which slows a lunch queue and invites error.</li> <li><strong>The caterer had to bill each company separately</strong> for exactly what its own employees consumed, with evidence both finance teams would accept.</li> <li><strong>Nobody wanted an onboarding barrier.</strong> If claiming the allowance was awkward, staff would not use it, and the incentive would fail.</li> </ul><h2>One app, two entitlements</h2> <p>Facilipay published a white-label app under the client's own brand, live on the <a href="https://apps.apple.com/ie/app/evergreen-marine/id1586168276">App Store</a> and <a href="https://play.google.com/store/apps/details?id=evergreenmarine2.loylap.app&hl=en_IE">Google Play</a>. Employees of both companies download the same app; what differs is what the platform grants them. A single dashboard campaign reads the email domain each person registers with and applies that company's daily allowance — Evergreen's people receive Evergreen's rate, Galderma's receive theirs. There is no entitlement list to maintain and no HR file to synchronise, so a new starter is funded correctly from the moment they register.</p> <p><strong>One campaign, two allowance tiers, resolved by email domain</strong></p><table> <thead><tr><th>Company</th><th>Email domain</th><th>Daily allowance</th></tr></thead> <tbody> <tr><td>Evergreen Marine</td><td>@evergreen-marine.co.uk</td><td>£9.24</td></tr> <tr><td>Galderma</td><td>@galderma.com</td><td>£7.50</td></tr> </tbody></table><h2>Two taps at the counter</h2> <p>The allowance is credited daily. At the till the employee scans their QR code, the entitlement is applied, and anything above it is paid as normal. Unclaimed allowance expires with the day, so neither employer funds value nobody used. Because the credential can live in Apple Wallet or Google Wallet, claiming lunch never depends on finding an app while a queue builds behind you.</p> <blockquote><p>Two employers, two budgets, one till — and not a single voucher, spreadsheet or manual entitlement list between them.</p></blockquote><h2>Billing that reconciles itself</h2> <p>Cleverchefs exports campaign reports scoped to one company at a time — weekly, with a column for every working day, or monthly across the life of the programme — and invoices each employer for precisely what its own staff consumed. No apportionment, no estimates, no month-end argument.</p> <h2>Bringing people back</h2> <p>The programme's first year tracks the return to the office almost perfectly. Redemption began in November 2021 with a handful of transactions, reached £12,089 in a single month by September 2022, and settled into a steady rhythm from there.</p>

<p>Usage is now spread evenly across Monday to Thursday, with a modest dip on Friday — the signature of a settled hybrid week rather than a token gesture.</p>

<div data-chart="{"type": "bar", "title": "Where the week's spend falls", "unit": "%", "caption": "Share of allowance transactions by weekday, Evergreen Marine", "series": ["Share of transactions"], "legend": "none", "orientation": "horizontal", "align": "full", "size": "small", "data": [{"label": "Monday", "value": 20.0}, {"label": "Tuesday", "value": 20.4}, {"label": "Wednesday", "value": 20.8}, {"label": "Thursday", "value": 20.0}, {"label": "Friday", "value": 18.9}]}"></div> <h2>The numbers</h2> <p>Across nearly five years the programme has paid out <strong>£875,195</strong> in daily allowances over <strong>268,219</strong> transactions to <strong>515</strong> employees across the two companies.</p>

<p>Evergreen Marine accounts for the large majority of the volume, reflecting its larger headcount on site. Galderma's average transaction runs higher, at £4.10 against £3.19.</p> <p><strong>Programme to date by company (GBP)</strong></p><table> <thead><tr><th>Company</th><th>Employees enrolled</th><th>Transactions</th><th>Value redeemed</th><th>Avg per transaction</th></tr></thead> <tbody> <tr><td>Evergreen Marine</td><td>329</td><td>247,342</td><td>£789,673</td><td>£3.19</td></tr> <tr><td>Galderma</td><td>186</td><td>20,877</td><td>£85,522</td><td>£4.10</td></tr> <tr><td>Combined</td><td>515</td><td>268,219</td><td>£875,195</td><td>£3.26</td></tr> </tbody></table> <p>Year on year, Evergreen Marine's redeemed value grew from £89,605 in 2022 to £211,144 in 2025 — an increase of 136% as office attendance normalised and enrolment widened.</p>

<p>In a typical recent year an active employee claimed close to 290 times, comfortably more than once per working day.</p><h2>What it proved</h2> <p>The hard part of a shared-facility benefit is not the payment; it is knowing who is entitled to what, and being able to bill for it afterwards. Resolving entitlement from something the employee already has — their work email address — removed the administration entirely, for both employers and for the caterer.</p> <p>The model generalises to any multi-tenant site: business parks, shared campuses, co-located subsidiaries, and any facility where one catering operator serves several employers with different policies.</p><p>Delivered by Facilipay for Evergreen Marine and Galderma, with Cleverchefs Catering Ltd as on-site catering partner. Live since 13 September 2021. All amounts in pounds sterling.</p>

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