# Facilipay

> Facilipay provides white-labelled integrated commerce solutions including payments, loyalty, ordering, marketing, ticketing and self-service kiosks.

Facilipay is offered in three deployment models:
- **Facilipay Direct** — Facilipay acts as the merchant's primary acquirer and software stack.
- **Facilipay Connect** — Facilipay layers loyalty, gift cards, ordering and CRM on top of the merchant's existing acquirer.
- **Facilipay Augment** — White-label / API access for acquirers, ISOs and platforms to embed Facilipay capabilities.

## Core products
- [Payments](https://facilipay.io/payments): Accept card, mobile & contactless payments with Facilipay's integrated cashless solutions for every environment.
- [Payment Orchestration | Connect POS to Any Acquirer](https://facilipay.io/payments-orchestration): Independent payment orchestration that connects enterprise POS systems to any acquirer or gateway — unify routing, tokenization, loyalty and value-added services in one channel.
- [Cashless Wallets](https://facilipay.io/cashless-wallets): Power pre-funded digital wallets for limited-network payments across campuses, venues, workplaces and hospitality estates.
- [Tokenized Payments](https://facilipay.io/tokenized-payments): Let customers link cards to your app, earn loyalty automatically and pay with secure tokenized payment credentials.
- [Loyalty Programme](https://facilipay.io/loyalty): Boost retention with digital stamps, cashback, memberships and automated reward programmes.
- [Loyalty API](https://facilipay.io/loyalty-api): Implement Facilipay loyalty into existing POS and CRM systems with API workflows for rewards, redemptions and transaction data.
- [Gift Cards for Business – Digital & Physical](https://facilipay.io/gift-cards): Branded digital and physical gift cards that work seamlessly with your POS. Sell in-store, online, on Instagram & Facebook, and via Apple & Google Wallet — with live reporting and 24% average spend uplift.
- [Digital Marketing](https://facilipay.io/marketing): Drive footfall and satisfaction with targeted push notifications, promotions and campaign tools.
- [Online Ordering](https://facilipay.io/ordering): Integrated mobile, desktop and table ordering synced with your POS in real time.
- [Digital Ticketing](https://facilipay.io/ticketing): Convenient digital ticketing for events, transport and attractions with QR-based access control.
- [Self Service](https://facilipay.io/selfservice): Unattended kiosk and self-checkout solutions to reduce queues and increase throughput.
- [Branded App](https://facilipay.io/app): Launch a white-labelled mobile app with built-in payments, loyalty and ordering to engage your customers.
- [Customer Portal](https://facilipay.io/portal): Give customers control over their accounts, balances and transaction history through a branded portal.
- [CRM](https://facilipay.io/crm): Centralised customer management dashboard to track spending, preferences and engagement.
- [Enterprise POS Integration to ERP & CRM](https://facilipay.io/erp-integration): Enterprise POS integration that streams every transaction into SAP, NetSuite, Dynamics, Salesforce and HubSpot in real time — REST APIs, webhooks, no batch files.
- [Insights & Reporting](https://facilipay.io/insights-reporting): Identify top spenders, segment customers and access every sales, customer and inventory report — exportable to CSV or piped directly into your systems via the Facilipay API.

## Hardware
- [Smart Terminals](https://facilipay.io/smart-terminals): Maximise efficiency with modern smart payment terminals featuring cloud reporting and inventory management.
- [Point of Sale](https://facilipay.io/point-of-sale): Future-proof your operations with integrated ePOS solutions connected to payments, loyalty and ordering.
- [Kiosks](https://facilipay.io/kiosks): Add convenience with unattended self-service kiosk solutions for ordering, payments and check-in.
- [Vending Readers](https://facilipay.io/vending): Upgrade vending machines with cashless card and mobile payment reader technology.
- [Smart Lockers](https://facilipay.io/smart-locker): Increase on-site security with keyless smart locker systems integrated with your access controls.
- [Access Control](https://facilipay.io/access-control): Integrate RFID and NFC solutions with building access systems for seamless secure entry.

## Industries
- [Workplace Solutions](https://facilipay.io/workplace): Engage employees with a custom app for on-site payments, ordering and digital rewards.
- [Education Solutions](https://facilipay.io/education): Smart cashless solutions for schools and universities — eliminate cash and enhance the student experience.
- [Healthcare Solutions](https://facilipay.io/healthcare): Simplify patient payments and improve the on-site experience with integrated cashless solutions.
- [Fitness & Wellness](https://facilipay.io/fitness): Streamline member access, payments and engagement with digital wallet and RFID solutions.
- [Venues & Events Solutions](https://facilipay.io/venues-events): Modernise venues and events with connected commerce — cashless payments, RFID wristbands, integrated ticketing and mobile ordering in one platform.
- [Retail Solutions](https://facilipay.io/retail): Omnichannel payments and POS integration for retailers — gift cards, loyalty, self-service checkout and unified reporting across in-store, online and mobile.
- [Hotels & Resorts](https://facilipay.io/hotels-resorts): Enhance guest experience with cashless wristband payments, room service ordering and gift cards.
- [Recreation Solutions](https://facilipay.io/recreation): Simplify amenity access and boost footfall with pre-ordering, digital wallets and loyalty rewards.
- [Non-Profit Solutions](https://facilipay.io/for/non-profit): Future-proof your fundraising with digital donation collections, recurring giving and tap-to-donate.

## Deployment Models
- [Deployment Options](https://facilipay.io/deployment): Explore how merchants, software vendors and merchant services companies can engage with Facilipay technology, from direct deployment to licensing.
- [Facilipay Direct | Terminal-as-Register POS](https://facilipay.io/facilipay-direct): Facilipay Direct turns your smart payment terminal into a complete point-of-sale — ring sales, take payment and print receipts from one device.
- [Facilipay Connect | Agnostic Payment Orchestration](https://facilipay.io/facilipay-connect): Facilipay Connect links enterprise POS systems to multiple gateways and acquirers with independent, agnostic payment orchestration.
- [Facilipay Augment | Add Gift Cards, Loyalty & Ordering to Your Cloud POS](https://facilipay.io/facilipay-augment): Facilipay Augment plugs gift cards, loyalty and online ordering into your existing cloud POS through its open app marketplace — no rip and replace.

## Partners
- [Partner Program](https://facilipay.io/partners): Partner with Facilipay to offer your merchants white-labelled gift cards, loyalty, online ordering and self-service — tied to your acquiring, in your territory, under your brand.
- [For Acquirers, ISOs & MSPs](https://facilipay.io/partners/acquirers): Facilipay slots above your acquiring rails as a white-label value-added services platform. Sell Direct, Connect or Augment to your merchants, on your acquiring, under your brand.
- [Contact Partnerships](https://facilipay.io/partners/contact): Talk to Facilipay's partnerships team about white-label gift cards, loyalty, ordering and self-service for your acquiring portfolio. For acquirers, ISOs, MSPs & POS resellers.

## Company
- [About Us](https://facilipay.io/about): Learn about Facilipay's journey from a Dublin fintech start-up to a global payments orchestration platform serving enterprise operators across Europe and North America.
- [Contact Us](https://facilipay.io/contact): Get in touch with Facilipay — offices in Dublin, London and New York. Book a demo or request a callback.
- [Paying with Facilipay | Smarter Payments for Customers](https://facilipay.io/paying-with-facilipay): Link your card to Facilipay and unlock loyalty, menus, online ordering and digital receipts. Pay with Apple Wallet, Google Wallet, staff cards or RFID wristbands.
- [Facilipay Shop | Order Hardware, Gift Cards & Merchandise](https://facilipay.io/shop): Browse Facilipay-branded hardware, gift cards and merchandise. Available in EUR, GBP, USD, CAD and AUD. Log in to your Facilipay dashboard to place an order.
- [Donations](https://facilipay.io/donations): Digital donation collection solutions for non-profits — tap-to-donate, recurring giving and more.
- [Pricing](https://facilipay.io/pricing): Transparent Facilipay pricing across Starter, Growth, Scale and Enterprise plans. Compare features, transaction rates and hardware bundles.
- [Case Studies](https://facilipay.io/case-studies): Real stories from operators using Facilipay to power smarter commerce — hospitality, recreation, retail, healthcare, education and enterprise workplaces.
- [Blog](https://facilipay.io/blog): Insights on payments orchestration, loyalty, gift cards and integrated commerce from the Facilipay team.
- [Press & Media](https://facilipay.io/press): Latest Facilipay press releases, partnership announcements and media resources.

## Case studies
- [Farnham Estate and their implementation of Facilipay Connect with Oracle Opera](https://facilipay.io/case-studies/farnham-estate-and-their-implementation-of-facilipay-connect-with-oracle-opera): Windward Group partnered with Facilipay to unify gift card operations across a multi-hotel portfolio. The platform centralised voucher sales, redemption, reporting and reconciliation, reducing manual 
- [Facilipay and the Windward Group Hotel Collection](https://facilipay.io/case-studies/facilipay-and-the-windward-group-hotel-collection): Hear from Stephen Williams regarding the implementation of Facilipay within the Windward Hotel group, and its impact across the group from Management through Finance and Operations.
- [Digital workplace catering in a multi-tenant environment](https://facilipay.io/case-studies/johnson-controls-baxterstorey-digital-workplace-catering-in-a-multi-tenant-envir): Johnson Controls Ireland and catering partner BaxterStorey used FaciliPay to overcome the challenges of a multi-tenant workplace. The platform enables targeted campaigns and loyalty schemes for differ
- [Modernising Campus Payments and Parental Control](https://facilipay.io/case-studies/nord-anglia-international-school-facilipay): Nord Anglia International School operates a large, premium international campus where operational control and parental transparency are critical. In 2019, the school partnered with Facilipay to transi
- [Mater Private Hospital: Digitising Hospital Catering with Facilipay](https://facilipay.io/case-studies/mater-private-hospitaldigitising-hospital-catering-with-facilipay): Mater Private Hospital partnered with Facilipay to modernise its internal catering system, introducing structured digital accounts, role-based controls, and transaction-level visibility while maintain
- [Premium retirement village with a white‑label app](https://facilipay.io/case-studies/rangeford-villages-premium-retirement-village-hospitality-with-a-whitelabel-app): To support its premium retirement communities, Rangeford Villages partnered with FaciliPay to launch a white-label app for residents. The platform provides an on-site payment experience, multi-site re
- [Unified Solution for Matchday Access, Payments and Fan Engagement](https://facilipay.io/case-studies/crusaders-fc-facilipay): Crusaders FC, a football club in Northern Ireland, partnered with Facilipay to create a unified system for managing access, payments, and engagement. The branded app powers access control, digital pay
- [Modernising access, membership, and payments for swimming facilities](https://facilipay.io/case-studies/modernising-access-membership-and-payments-for-iconic-outdoor-swimming-facilitie): Hampstead Heath’s swimming facilities have served Londoners for generations. The City of London Corporation partnered with Facilipay to introduce an enforced cashless access and membership system, ena
- [Modernising parish giving through tap-to-donate and digital collection](https://facilipay.io/case-studies/modernising-parish-giving-through-tap-to-donate-and-digital-collection): The Archdiocese of Dublin faced declining cash donations as parishioners shifted to contactless payments. Facilipay implemented a secure, user-friendly tap-to-donate solution across 200+ parishes, ena
- [Replacing Stamps with Smarter Rewards: Tamp & Grind's Transition to QR Wallet Pass Rewards](https://facilipay.io/case-studies/tamp-grind): Tamp & Grind replaced a limited NFC stamp system with FaciliPay-powered QR wallet pass rewards, improving fraud control, reward flexibility, customer insight, and repeat engagement.
- [A 19th-Century Railway Meets 21st-Century Technology](https://facilipay.io/case-studies/lynton-railway): Lynton Railway gave regular passengers faster access through reloadable cards and QR wallet accounts, creating preferential pricing, stronger loyalty and more predictable prepaid cash flow.
- [From Zero to 12,900+ Gift Cards a Year](https://facilipay.io/case-studies/hays-travel): Hays Travel transformed their outdated gift card system with FaciliPay’s seamless integration into their existing POS. The new digital solution eliminated manual errors and streamlined operations acro
- [Ready Fit Go’s Branded Digital Wallet](https://facilipay.io/case-studies/ready-fit-go): See how Ready Fit Go (RFG) enhanced customer convenience with a custom-branded app that seamlessly integrates with its point-of-sale, streamlining ordering, pickup, and delivery.
- [Customer Centric Technology for a Growing Coffee Company](https://facilipay.io/case-studies/bear-market): Bear Market grew from early digital loyalty to a full branded customer experience with loyalty, gift cards, mobile payments, online ordering, and automated campaigns.
- [How Florence Coffee’s Leap Year Campaign Drove 7-Figure Top-Ups in 48 hours](https://facilipay.io/case-studies/florence-coffee): How Florence Coffee used a rewards campaign to reach 13,806 users and drive prepaid cash flow in 48 hours.
- [From Tradition to Technology: Cornucopia Restaurant’s Journey](https://facilipay.io/case-studies/cornucopia): Cornucopia uses digital ordering, wallet passes and live inventory to improve customer experience while preserving its long-standing Dublin restaurant identity.
- [A Great Catch for Fishbar](https://facilipay.io/case-studies/lifeboat-fishbar): Lifeboat Fishbar uses online ordering, QR codes, POS integration and loyalty to simplify ordering for customers and staff.
- [Restaurant Switches to Save Time, Money and Improve Customer Experience](https://facilipay.io/case-studies/alma): ALMA consolidated ordering and loyalty tools to reduce complexity, improve customer experience and help the team focus on hospitality.
- [How Two Boutique Clothing Stores Show Customer Appreciation](https://facilipay.io/case-studies/odonnell-lily-boutique): O’Donnell Boutique and Lily Store use loyalty accounts, branded key fobs and gift cards to recognise loyal customers and encourage repeat visits.
- [How Potager’s Gift Card Program Boosted Their Business](https://facilipay.io/case-studies/potager): Potager launched physical and digital gift cards connected to Clover POS, generating cash flow and capturing festive and last-minute sales.
- [Dublin Airport Authority (DAA): Self-service Fast Track Kiosks](https://facilipay.io/case-studies/dublin-airport-authority-daa-self-service-fast-track-kiosks): DAA required a reliable way for passengers to purchase Fast Track access on demand within the airport, without relying on pre-booked online purchases. Facilipay transformed Clover POS devices into pas

## Industries we serve (niche)
- [Facilipay for Restaurants](https://facilipay.io/for/restaurants)
- [Facilipay for Cafes & Coffee Shops](https://facilipay.io/for/cafes)
- [Facilipay for Bakeries](https://facilipay.io/for/bakeries)
- [Facilipay for Food Trucks](https://facilipay.io/for/food-trucks)
- [Facilipay for Bars & Pubs](https://facilipay.io/for/bars-pubs)
- [Facilipay for Ice Cream Parlours](https://facilipay.io/for/ice-cream-parlours)
- [Facilipay for Florists](https://facilipay.io/for/florists)
- [Facilipay for Bookstores](https://facilipay.io/for/bookstores)
- [Facilipay for Art Galleries](https://facilipay.io/for/art-galleries)
- [Facilipay for Cinemas](https://facilipay.io/for/cinemas)
- [Facilipay for Pharmacies](https://facilipay.io/for/pharmacies)
- [Facilipay for Convenience Stores](https://facilipay.io/for/convenience-stores)
- [Facilipay for Garden Centres](https://facilipay.io/for/garden-centres)
- [Facilipay for Auto Repair Shops](https://facilipay.io/for/auto-repair-shops)
- [Facilipay for Dental Practices](https://facilipay.io/for/dental-practices)
- [Facilipay for Veterinary Clinics](https://facilipay.io/for/veterinary-clinics)
- [Facilipay for Barbers](https://facilipay.io/for/barbers)
- [Facilipay for Salons & Spas](https://facilipay.io/for/salons-spas)
- [Facilipay for Dry Cleaners](https://facilipay.io/for/dry-cleaners)
- [Facilipay for Yoga Studios](https://facilipay.io/for/yoga-studios)